MEET THE TEAM
We thought you might like to see who you will be dealing with when you contact us - so here is the team line-up:
Katie Lancaster - Personal Guarantee Advisor
Katie ran her own businesses in her 20s, later moving in to management within two corporations. Katie is now enjoying her role within the Personal Guarantee team and she especially values the opportunity to listen to clients and ensure they are advised of the most effective method of dealing with their issues.
Marianne Gill - Administration Manager
Marianne is an experienced administrator and personal assistant with a background in accountancy and within the public service sector. Marianne is now enjoying being part of the Personal Guarantees team and provides administration support for the business.
Sam Putt - Administration Team
Samantha has 20 year’s experience in administrative supporting roles, primarily within the world of architecture, and has worked for the fourth largest architectural practice in the UK in her 20's and latterly for a smaller local practice. Sam has recently joined Personal Guarantees with a primary role of providing administrative support for the client liaison team.
Kirsten Gray - Administration Team
Kirsten has many years of secretarial / administrative experience having previously worked as a personal assistant and office manager to a large contractor. She is now enjoying her role with Personal Guarantee, as part of the Administration team.
Shaunagh Gallagher - Administration Team
Shaunagh has recently graduated and is continuing to study for a BSc Honours degree outside of her office hours. She has been an integral cog in her family's business over the years promoting her experience within the customer service industry. Shaunagh now fulfils the role of daily administrative support as a valuable addition to the Personal Guarantee team.
Mel Loades - Managing Director
Mel has 25 years experience in turning businesses around. He heads up the Personal Guarantees team, and in that capacity over the last 9 years, he has worked with company directors to settle their Personal Guarantee issues. Since 2008, he has dedicated himself to just dealing with personal guarantee issues.
We at Personal Guarantees recognise the need to ensure that the people who are in trouble with a personal guarantee are normally dealing with an enormous amount of stress.
In this regard, we have an obligation to be as cost effective as possible, as the last thing that most people need is more financial uncertainty.
That is why we only charge a monthly fixed fee, so the people we work with know exactly what they will be paying.
Read more about How We Work - The Benefits To You As A Client
Thanks go to the following people for helping support the development of the Personal Guarantee business:
Wendy Guild - Client Liaison
Wendy studied at Leeds University and worked as a private client stockbroker in the city for 10 years; she started her own company with two others that provided music and art workshop for pre-school children. She is now part of the Personal Guarantees team as the client liaison manager.
The organisation is supported by Eden Administrative Services, headed up by Sylvia Eden who co-ordinates the overall business processes and how we as a business interact externally.
Jeremy Miller - Client Liaison
Jeremy has worked within the SME sector operating in the retail and manufacturing sector for twenty five years. An experienced and skilled communicator, he has a wealth of experience in concluding or removing barriers and problems. Before joining PG, he spent seven years as an active and successful business advisor to small and medium sized businesses
Jock Millican is our representative in Scotland and promotes our services there, which is necessary for the law as applied to personal guarantees in Scotland. They are significantly different from England and Wales. Jock’s background is extensive. He has been a Business Mentor and Consultant working with SMEs to help them grow and develop through input of sound business knowledge and funding if required. Jock has invested in a number of businesses and is Chairman of 2 of them. In 2006 Jock set up his management consultancy, Millican Associates. He is a Director with the Scottish Rugby Union and 6 Nations Rugby. In 2011 he held an interim role as Chief Executive of the Scottish Rugby Union for 4 months. In 2010 Jock also set up Equity Gap – a business angel syndicate which now has approximately 30 members.
Phil is a successful Marketer focused on cost-effectively developing existing and new profitable markets. He undertakes strategic planning and actual implementation for marketing and businesses overall. He implements specific projects, or act as the virtual marketing director for a company managing marketing specialists, and personally providing highly experienced and effective marketing to meet a company’s specific requirements. He has many positive testimonials from the owners and managers of businesses from small to large, testifying to the effectiveness and success of his work.
Paul has been providing business support and advice to the SME market since 2003. With a background in the electronics industry and experience within the charity sector, he now provides help with business strategy, coaching and mentoring. Paul has helped develop the Personal Guarantee website and is advising on the use of social media and internet marketing to enhance search engine placement.